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PayPal Proves That They Can't Be Relied On

Posted on October 29, 2010 by josh

Back on June 1, 2010, I wrote another post related to PayPal downtimes and, more specifically, why having a backup payment processor is valuable. PayPal proved me right, again, today.

PayPal was basically completely down.
On their live site status page, they said:
Impacted Service/Product:
Live Site
- PayPal APIs
- Website
- Website Payments Standard
- Website Payments Pro Payflow Edition
- Express Checkout

Seriously yuck! But, for us, it was no big deal. In fact, if we hadn’t decided to build an error email when PayPal was returning transaction errors, I never would have noticed they were down. Our backup simply gracefully took the transactions on, with only a minor delay to customers at checkout. For those who are curious, we were affected from about 8:15am to 9:30am and from about 11:30am to 12:00pm.

 

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