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Vanessa’s Variety for the Week of July 18, 2010

Posted on July 19, 2010 by Vanessa
  • Looking to become a daily destination deal website?  Tech Crunch provides A Primer On Groupon-Like Startups for those that are new to the space.  This isn’t easy to do and if you are looking to set up a deal website check out Dealo.com, a new Gordian Project venture.

  • CBS’ Money Watch didn’t have good news to report to retailers this week.  The article starts out with the following quote: "The Commerce Department reported Wednesday that retail sales fell 0.5 percent in the month of June, after falling a smaller than initially reported 1.1 percent the previous month. Are U.S. consumers throwing in the towel?"
    –Nelson Wang

  • Business Insider doesn’t have a more optimistic report than that of the above mentioned Money Watch as they detail “Rosenberg: Still Not Convinced? Here's 13 MORE Signs The Recovery Has Hit The Skids”

  • Google acquires Metaweb to help enhance search, as reported by the Los Angeles Times.

  • Mashable reports on and shows the trailer for the upcoming Facebook inspired movie, “The Social Network”.  Check out the trailer below:

 

 


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Vanessa’s Variety for the Week of July 11th, 2010

Posted on July 12, 2010 by Vanessa
  • As a female, I know that women struggle with many of the same issues in the workplace that men do, but there are also female related issues that we have to recognize as we move on, up, and out in our careers.  Bruce Clay’s Susan Esparza addresses women in the tech world in one of her blog posts this week.

  • Brian Clark wrote on the Power of Persuasion this week.

  • My favorite post of the week comes from one of my favorite bloggers, Linda Bustos.  Linda writes a compelling article, called 10 Reasons Not to Copy Amazon, and it’s worth the read.

  • MakeUseOf.com shows you how to save your complete Facebook chat history with FireFox and Google Chrome add-ons and extensions.

  • Associating your brand with social media accounts can be risky, but worth it.  Lisa Barone of Outspoken Media looks at how traditional media has handled their employees who work in today’s social media scene, and it’s not pretty.

 

 


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Vanessa’s Variety for the Week of July 2nd, 2010

Posted on July 2, 2010 by Vanessa
  • Entrepreneur.com reminds us that companies are not democracies. It’s a harsh reality if you are employed by an owner that you don’t care for or don’t believe in, but if that isn’t the case than I think it’s important for us non-owners to remember this quote from the article:

    In today's warm, fuzzy, politically correct environment, where conventional wisdom is all about collaboration, fairness and listening to your employees, many small-business owners forget one important thing: They have to execute their battle plans with as few flaws as possible. A company is not a democracy. The only opinion that counts is that of ownership. Have a suggestion box in case someone comes up with a good idea, but don't make it a bible."

 

  • I liked Business Insider’s tip of the day today:

    "Having recently concluded four years of interviews for a book on the topic of making ideas happen, I can say one thing for sure: Hard work is the single greatest competitive advantage. Ideas don't happen because they are great. The genius is in the execution, aka the "99% perspiration" that has become this site's namesake.  Perspiration implies sweat, self-discipline, and (yes) occasional exhaustion. I think this is what Malcolm Gladwell teaches us in his book Outliers when he proposes that a true mastery of anything requires 10,000 hours of doing it. There are no shortcuts to lasting success."
    -- Scott Belsky, Founder and CEO, Behance

 

  • Get Elastic posted a great article with some basics for improving your website to increase sales volume.

 

  • Mashable highlights a study done by inside view about how the World Cup has affected our economy and productivity globally.  In fact there is evidence of this in a Business Insider story posted today:

    FT reported this morning on Brazilian traders who complained about having to work while Brazil played Netherlands:
    "'Nobody is very happy, but we have to work, don’t we?' Pedro Galdi, a trader at the SLW brokerage house, said only half seriously.
    'Our experience of the previous games tells us that it will be quiet. Clients aren’t making transactions when the matches are on,' said Luiz Roberto Monteiro, a trader with Souza Barros brokerage. 'But still, we have to be here.'
    Sure enough, Banco do Brasil (BBAS3.SA) shares have lost steam from yesterday, down nearly 1%.
    And Brazil is up 1-0."


Sales Productivity During World Cup


Kohler is arguably one of the most innovative brands in the home improvement industry. The new Karbon Kitchen faucet has completely transformed the kitchen and more specifically revolutionized the faucet. Meanwhile Kohler seems to effortlessly create bathroom fixtures that are not only sleek but save water, like the Escale toilet.

Vanessa’s Variety for the Week of June 18, 2010

Posted on June 18, 2010 by Vanessa

Hooray Lakers!!!!!!!!!

 

Okay now that I got that off my chest let’s check out some interesting posts from throughout the week.

 


 


Kohler is arguably one of the most innovative brands in the home improvement industry. The new Karbon Kitchen faucet has completely transformed the kitchen and more specifically revolutionized the faucet. Meanwhile Kohler seems to effortlessly create bathroom fixtures that are not only sleek but save water, like the Escale toilet.

Vanessa’s Variety for the Week of May 14th, 2010

Posted on May 14, 2010 by Vanessa
  • I haven’t tried but apparently Facebook doesn’t make it very easy to delete your account. Read Write Web just released an article about the recent uptick in searches for deleting Facebook accounts, which seems counter intuitive in relation to Facebook’s current popularity, but many seem to be turning to Google to find out how to do so. Since this story was written, I captured my own screenshot and it appears to be an even greater climbing search since then. You can see this reflected by Google’s search suggestion set below:

  • Google search suggestions how do I

  • Josh isn’t the only one disappointed with Google’s new search layout according to a recent post by Virginia of Bruce Clay’s blog.  In her post she notes that “thousands of people have downloaded the Hide Google Options plugin for Firefox and Chrome”.

  • Mashable releases exclusive information on Twitter’s new Business Center.  According to Mashable and their sources at Twitter the new business features will add a variety of features like the ability to receive direct messages from non-followers and the ability to verify business accounts.

  • I thought this TechCrunch article was really interesting - “Digg’s Biggest Problem Is Its Users And Their Constant Opinions On Things”.  TechCrunch points out that Digg’s history of making changes according to user uproars and complaints has actually hurt the company.  They compare this to Facebook’s strategy of “you may go pound sand” and point out that Facebook has reaped the benefits of this approach.  Interesting read.

  • I’ve worked in the “Nerdery” (a room full of nerds) and had to adapt to feeling out of place.  One thing I learned about nerds is that they speak in acronyms, and if you don’t catch on quickly you can find yourself really behind in any given conversation.  Linda Bustos decided to help those of you new to this type of situation by publishing “99 Ecommerce Acronyms”.

 

 


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Explore the Earth in 3D on Google Maps

Posted on May 12, 2010 by Vanessa

Niagara Falls in Google Earth view

Now exploring the world on Google Maps is even more engaging with the utilization of Earth View in Google maps.  Earth view can bring maps to life with 3D imagery.  In Google maps click the Earth button, if you don’t already have it installed you’ll be prompted to install the Google Earth Plugin.  The video below describes the new 3D features.  Some of the more interesting features are the ability to tilt your view with the click of a mouse and then share that particular view using the link provided (which is how I was able to get the screen shot above of Niagara Falls).



 


Kohler is arguably one of the most innovative brands in the home improvement industry. The new Karbon faucet has completely transformed the kitchen and more specifically revolutionized the kitchen faucet. Meanwhile Kohler seems to effortlessly create bathroom fixtures that are not only sleek but save water, like the Escale toilet.

Vanessa’s Variety for the Week of May 7, 2010

Posted on May 7, 2010 by Vanessa

@heatherlloyd If you're gonna steal my post, at least change the f'n pic http://is.gd/bXQu7 vs http://is.gd/bXQp5

The topic is a good one, and the post is worth reading, but how lovely it is that venues like Twitter let those with the cajones to do so, speak their mind!



For the best prices, on the largest selection of faucets, from your favorite brands like Kohler, Danze, and American Standard shop PlumberSurplus.com 24 hours a day, 7 days a week.

ForeSee Results Releases Spring 2010 Customer Satisfaction Index for Internet Retailer Top 100

Posted on May 6, 2010 by Vanessa

Understanding the Study

In order to understand how the study is done one first needs to know how the retailers measured are selected.  The study measures the top 100 online retailers as identified by Internet Retailer in accordance with 2009 sales volume.  While this does measure industry leaders not all retailers have chosen to participate in Internet Retailer’s Top 500 because quite a bit of company information is published.  Retailers like us for instance are privately held and therefore do not publish this type of information. We have therefore declined to participate, so there may very well be other retailers out there who are also not included for similar reasons.  Customer satisfaction is then measured by FGI Research’s SmartPanel, “a nationwide group of 1.6 million consumer households that have agreed to participate in opt-in surveys – and analyzed using the methodology of the American Customer Satisfaction Index (ACSI), which was developed at the University of Michigan.”  Of the group, data was collected from 23,400 respondents who visited the online retailers studied within a two week time period regardless if the respondent made a purchase or not.

The study measures four key areas that affect customer satisfaction: price, merchandise, website functionality, and content.  Typically merchandise is the greatest factor affecting customer satisfaction, but this year it tied website functionality at second with price being the highest customer satisfaction priority.  Economic conditions have obviously played a large role in increasing the importance of price as a factor affecting customer satisfaction, and will likely continue to do so throughout this year.

Customer Satisfaction Impacts Revenues

“Researchers at the University of Michigan have conclusively shown a strong connection between customer satisfaction and a company’s financial future, regardless of whether the markets are up or down. Companies that perform well on the American Customer Satisfaction Index (ACSI) enjoy better revenues, profits, loyalty, word-of-mouth recommendations, and return visits.  They even achieve higher stock prices. The University of Michigan’s findings have been corroborated by other universities, and the findings are consistent: high customer satisfaction, when measured scientifically, predicts success.”

The study also concludes that a point increase in customer satisfaction can mean an average increase of $89 million in year-over-year online sales regardless of outlying economic factors.

Top Performers

While Amazon may be the internet retail giant in overall sales, they came in second to Netflix who leads the study as the top scorer for customer satisfaction for the fourth year in a row now.  Netflix scored 87 out of 100 with Amazon following at a close second with 86 out of 100 points.  Historical changes in scores as well as who made the top nine can be seen in the image below:

ForeSee Results Customer Satisfaction Top Performers

The study breaks down retailers by category and also provides other key factors that contribute to retailer success, as they relate to customer satisfaction.  To get your copy of the study visit this link.


 


The possibilities are endless with a bathroom remodel. Discover your classic side with a clawfoot tub, experiment with fresh bathroom vanities and coordinate it all with matching faucets. Shop PlumberSurplus.com 24 hours a day, 7 days a week for all of your bathroom needs.

Vanessa’s Variety for the Week of March 14th, 2010

Posted on March 15, 2010 by Vanessa
  • As of March 11, 2010 Rhea Drysdale won the case against Jason Gambert who filed an application to try and trademark the term “SEO”.  Congratulations and way to stick with it Rhea.

  • Matt Cutts was interviewed by Eric Enge.  In the interview Matt discusses the loss of PageRank through 301’s:

    Eric Enge: Let’s say you move from one domain to another and you write yourself a nice little statement that basically instructs the search engine and, any user agent on how to remap from one domain to the other. In a scenario like this, is there some loss in PageRank that can take place simply because the user who originally implemented a link to the site didn't link to it on the new domain?
    Matt Cutts:
    That's a good question, and I am not 100 percent sure about the answer. I can certainly see how there could be some loss of PageRank. I am not 100 percent sure whether the crawling and indexing team has implemented that sort of natural PageRank decay, so I will have to go and check on that specific case. (Note: in a follow on email, Matt confirmed that this is in fact the case. There is some loss of PR through a 301).”

  • Ars Technica reported on a collective of studies, all providing insights into the behaviors of social medial users.  They broke the report up into five key insights all of which are quite interesting:

    1. The majority of Twitter users are still just voyeurs.
    2. Mobile social networking is for the ladies.
    3. More more more!
    4. Facebook users are fans of traditional media.
    5. Social media isn't replacing real life just yet.

  • Consumers are still researching online and purchasing locally.

 


Kohler is arguably one of the most innovative brands in the home improvement industry. The new Karbon faucet has completely transformed the kitchen and more specifically revolutionized the kitchen faucet. Meanwhile Kohler seems to effortlessly create bathroom fixtures that are not only sleek but save water, like the Escale toilet.

From Google Street Views to Google Store Views

Posted on February 4, 2010 by Vanessa

Search Engine Land’s Barry Schwartz received a tip from New York retailer Oh Nuts that Google had visited their store location to take pictures.  The purpose of these pictures was for their upcoming Google Maps feature “Google Store Views”.  The retailer explained that pictures were taken in six foot increments in all directions from inside the store.  The idea is to provide Google Maps users with the ability to use Google Street views to get to the store and then navigate through the store with Google Store Views.  In addition to the images that were taken of the store in general, product specific images were taken as well.

Pictures were taken of Google taking pictures from within the store and posted by Barry:

Google Store Views

I can’t wait to know my way around the newest attraction before even going for the first time!



For the best prices, on the largest selection of faucets, from your favorite brands like Kohler, Danze, and American Standard shop PlumberSurplus.com 24 hours a day, 7 days a week.